Over the xmas period and generally throughout the year you have clients, certain clients that leave message, please call me back it is URGENT, or at the bottom of the email it says: URGENT. This is the same email that they have taken 3 days to respond to, or when you call them back the [...]
Archive for December, 2009
SA Airlink grounded
December 24th, 2009
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Late on Wednesday night, the SA Civil Aviation Authority said the fleet was grounded following a CAA audit after “a series of serious aircraft incidents and accidents” had occurred over the past three months, with another incident in Nelspruit on Wednesday. Source SA airlink flies in South Africa to some of the smaller destinations on [...]
Yield management
December 18th, 2009
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This is somethingw e have touched on before here: http://www.travelblog.co.za/travel/my-agent-says-the-flight-is-full/ However as w are in peak season we encountered many questions as to why the fare levels are different. Airlines have a system in place that is called yield management. This is for the airlines to maximize their earning potential on flights. So in a [...]
BA stike off
December 18th, 2009
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Here is an elaboration from BA.com We are delighted for our customers that the threat of a Christmas strike has been lifted by the court. It is a decision that will be welcomed by hundreds of thousands of families in the UK and around the world. There was never any need for a strike and [...]
BA strike
December 14th, 2009
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Here it is: We are aware that Unite, the trade union that represents British Airways’ (BA) cabin crew, has today, 14 December 2009, announced that its strike ballot has closed with a vote in favour of industrial action between 22 December 2009 and 2 January 2010. We are currently reworking our flight schedules for the [...]
El Al Press release
December 14th, 2009
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“Despite rumours to the contrary, El Al Israel Airlines wish to make it clear that they have no intention to suspend or cease operations to South Africa. The Government of Israel and the Government of South Africa are in the process of negotiations to maintain the best security for our passengers which will always be [...]
Book and Pay
December 9th, 2009
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Book and pay – This generally is not a term invented in the travel trade to try and get clients to book and pay as a sales technique. This is enforced by the airlines themselves. I do say generally as yes some agents do this to force a sale, however there is generally no way [...]
Emirates First and Business class lounge
December 8th, 2009
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Today Emirates celebrated its commitment to the African continent with the official inauguration of the airline’s first exclusive lounge in Africa, at Johannesburg’s O.R. Tambo International Airport. “At Emirates, we are constantly investing in the comfort of our passengers and rewarding loyalty by providing high quality service offerings. This lounge is another example of our [...]
ACSA – excellent response
December 8th, 2009
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ACSA is on the ball, yesterday a post was made on the inadequacies of their website, a copy of this was forwarded on to them. I am really impressed to say that they addresses the query with hours and within 24 hrs the problems I had found were rectified. Here is the post for reference [...]
Airport parking
December 7th, 2009
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Allot has changed for the better wrt parking at the airports, some still have a way to go. The ACSA website has a great tool where you can see where to park at the airport and what the various costs for doing so are: Cape Town O.R.Tambo Ok I really wanted this post to be [...]
