INTERNATIONAL
- 1 Bag per person traveling in Economy Class 22.5 Kgs max each
- Second Piece fee $75 (for tickets issued after 1st October 2011 for travel from 1st November 2011)
- 2 Bags per person traveling in Business Class 32 Kgs max each
- Size not to exceed 157 Linear cm (Height + Width + Breadth)
Ok I certainly need to ask the questions we have seen airlines chop and change bagge so often – why is it that airlines do not learn from each other and the mistakes that happen. I have often said that airlines are squeezing and complicating the world of travel. You have airlines on the one hand that each airline has different fares, now each airline has different baggage restrictions, certain airlines have payment restrictions on their flights all in a world where booking and buying travel is supposedly becoming easier for the consumer and doing away with the middle man. I predict that there are many travellers out there about to learn some very tough lessons from trying to do things themselves, and by all means how can you not expect customers to understand when travel agents are over worked and straining to keep up with the changes as it is, making researching each ticket and each sale more complex. All while in a country where you can book and pay your next vacation along with your bread and milk.
So what is going to happen? People are going to bang their head – there is going to be more aggression and an splurge of negativity in the sector as a whole, there after I believe we may actually see clients becoming more loyal buyers sticking with airlines and service operators that treat them properly and fairly, this above announcement and change of Delta is a direct communication to the travel consumers @ large they are clamping down on the perks and squeezing more in line with what other airlines have done already instead of saying – well we missed the boat on that one and have watched LH (Lufthansa) do an about turn on their unpopular decision to do just the above which lasted a few months.
Note squeezing clients something gives way and as a South African consumer it must be reminded that we often do not talk verbally we talk with our feet.
